Les rendez-vous commerciaux physiques se sont transformés en rendez-vous distanciels.
Cette hybridation « subie » a sans conteste un impact sur la satisfaction de vos clients, et donc sur vos résultats !
Booster Academy, l’EM Lyon et L’école des Psychologues praticiens ont étudié les conséquences de cette révolution dans l’organisation des équipes commerciales.
Nous avons pu en tirer les 8 meilleures pratiques pour améliorer la satisfaction de vos clients.
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